Reference: NMGERMAINPLAY- Don't hate the player, hate the game!
Orders are prepared and shipped within 24 hours during working days (48 hours for personalized items).
With In-store pickup, your items are available within 48 hours: come pick up your items for free in one of our 3 Parisian stores. You will be informed when your order is ready for pick-up.
Note: returns and exchanges are not accepted for personalized items, lingerie, swimwear and Clearance/Sample Sale items.